17.04.2016 - by Webmaster
we use Google Analytics to record generalised information about visits to our website, which include, but are not limited to the following information for each visitor;
We further analyse visits to our website using Lead Forensics. This tool provides specific information about the company network that the visitor is browsing from. No company information is received if the visitor is working from home or away from the company network except in some circumstances where the visitor is connected to the company network via a vpn - this will depend on how the vpn is configured by that company's IT department or representative. It is important to note that company data is only identified for 10-20% of visitors browsing from their company network. The data recorded includes but is not limited to:
Data for each identifiable company visit is stored online in the Lead Forensics database. It is not possible for us to identify the individual visitor, only the company network the visitor was on at the time of the visit.
We may act on this information by contacting the company identified by Lead Forensics to ascertain if we can provide products or services to that company.
A cookie is used by Olark, our web chat service to identify;